Kosa Leather – Upcycled Genuine leather bags and accessories

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Privacy Policy

Effective Date: 1st January 2024.

Kosa Leather (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, Kosaleather.com.au (the “Site”). This Privacy Policy explains how we collect, use, and share your personal information.

Information We Collect

We collect the following types of information:

  • Information You Provide Directly: This includes information you provide when you:
    • Create an account: Your name, email address, password.
    • Place an order: Your name, billing and shipping address, email address, phone number, payment information.
    • Contact us: Your name, email address, and any information you provide in your message.
    • Subscribe to our newsletter: Your email address.
  • Information We Collect Automatically: When you visit our Site, we automatically collect certain information about your device and browsing activity, including:
    • IP address
    • Browser type and version  
    • Operating system
    • Referring website
    • Pages you visit on our Site
    • Date and time of your visit  
    • Cookies and similar tracking technologies (see “Cookies” section below)

 

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders: This includes processing payments, shipping products, and providing customer support.
  • To manage your account: This includes creating and maintaining your account and providing you with access to your order history and account settings.
  • To communicate with you: This includes responding to your inquiries, sending you order updates, and providing customer support.
  • To send you marketing communications: With your consent, we may send you emails about new products, promotions, and other news. You can opt out of receiving these emails at any time by clicking the “unsubscribe” link in the email.
  • To improve our Site: We use data to understand how users interact with our Site and to improve its functionality and user experience.
  • To prevent fraud and protect our business: We may use your information to detect and prevent fraud, and to protect our rights and the rights of others.

Cookies

We use cookies and similar tracking technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:  

  • Remember your preferences: Such as your language and currency preferences.  
  • Track your browsing activity: To understand how you use our Site.
  • Personalize your experience: By showing you relevant products and offers.

You can control cookies through your browser settings. You can choose to block all cookies or to receive a notification when a cookie is being set. However, please note that blocking cookies may affect your ability to use certain features of our Site.

Sharing Your Information

We may share your information with the following third parties:

  • Service providers: We share information with service providers who perform services on our behalf, such as payment processing, shipping, and marketing.  
  • Legal authorities: We may disclose your information to legal authorities if required by law or legal process.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  

Your Rights

You have the right to access, correct, and delete your personal information. You also have the right to object to the processing of your personal information and to withdraw your consent to marketing communications. To exercise these rights, please contact us at info@kosaleather.com.au.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

Kosa Leather

info@kosaleather.com.au